Privacy Policy

Effective Date: October 20, 2026

At Shibaam Naturals ("Shibaam Naturals", "we", "our", or "us"), we value your privacy and are committed to protecting the personal information you provide while using our website, products, services, and communications. This Privacy Policy explains how we collect, use, process, store, and safeguard your information.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Information voluntarily provided by you, including but not limited to:

• Full name
• Email address
• Phone number
• Shipping address and billing address
• Account information
• Order and purchase information
• Information submitted through contact forms, support requests, surveys, or communications

Technical Information

Information automatically collected while using our website, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Website activity and pages visited
• Date and time of visits
• Referral sources
• Cookies and analytics information

Transaction Information

• Product purchase details
• Order history
• Shipping information
• Refund and return requests

2. How We Use Your Information

The information collected may be used for the following purposes:

• Processing and fulfilling orders
• Managing payments, shipping, returns, and customer support
• Responding to inquiries and communications
• Improving website functionality and customer experience
• Sending order updates and service notifications
• Sending promotional communications and marketing updates (with an option to unsubscribe)
• Conducting analytics and internal reporting
• Preventing fraud, misuse, and unauthorized activities
• Complying with legal and regulatory requirements

3. Sharing of Information

Shibaam Naturals does not sell, rent, or trade personal information to third parties.

Information may be shared only under the following circumstances:

• With trusted third-party service providers involved in payment processing, website hosting, shipping, logistics, communication, and analytics services
• When required by applicable laws, regulations, legal proceedings, or governmental authorities
• In connection with business restructuring, acquisition, merger, or transfer of assets
• With user consent where applicable

Third-party service providers may have independent privacy policies and operational practices. Shibaam Naturals is not responsible for the actions or practices of such third parties.

4. Payment Information

Payments may be processed through secure third-party payment service providers.

Shibaam Naturals does not directly store complete debit card details, credit card details, banking information, passwords, or other sensitive financial information on its servers.

Users are encouraged to review the privacy policies of payment providers before completing transactions.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies for the following purposes:

• Improving website functionality
• Enhancing customer experience
• Understanding website usage patterns
• Personalizing content and preferences
• Website performance analysis

Users may choose to disable cookies through browser settings; however, some website features may not function properly. For more details, see our Cookies Policy.

6. Data Retention

Personal information may be retained only as long as reasonably necessary to:

• Complete transactions and customer requests
• Provide customer support
• Meet business and operational requirements
• Comply with legal, accounting, tax, and regulatory obligations

Information may be deleted, anonymized, or securely destroyed once it is no longer required.

7. Data Security

Shibaam Naturals implements commercially reasonable security measures to protect information against unauthorized access, alteration, misuse, disclosure, or destruction.

Security measures may include:

• Secure servers
• Encryption technologies
• Restricted access systems
• Monitoring and security updates

However, no electronic storage system or internet transmission method can guarantee complete security. Therefore, users acknowledge and accept that information transmission is undertaken at their own risk.

8. Your Rights

Subject to applicable laws, users may have the right to:

• Request access to personal information
• Correct inaccurate information
• Request deletion of personal information
• Restrict or object to certain processing activities
• Withdraw consent where legally applicable

Requests regarding personal information may be submitted through the contact details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, marketplaces, or external services.

Shibaam Naturals does not control and is not responsible for:

• Content displayed on third-party websites
• Privacy practices of third parties
• Terms and conditions of external platforms

Users should independently review external privacy policies before interacting with third-party services.

10. Children's Privacy

Our website is intended for adults. Accounts and purchases should be made by individuals aged 18 or older, or under the supervision of a parent or guardian.

We do not knowingly collect personal information from children. If we learn that such information has been collected, we will delete it.

11. Changes to This Privacy Policy

Shibaam Naturals reserves the right to update, revise, or modify this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting on this page. Continued use of our website constitutes acceptance of any updated Privacy Policy.

12. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Shibaam Naturals
Email: marketing@shibaamnaturals.com
Phone: +91 876-936-8752